Airport Business

FEB-MAR 2018

The airport professional's source for airport industry news, articles, events, and careers.

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PARKING February/March 2018 airportbusiness 29 pre-registered customer relationship. In essence, the registration around which frictionless parking is built fosters a connection between the traveler and the airport's parking facilities and helps to promote repeat parking business from that traveler. "Travel can be a hassle and air- ports are constantly on the lookout to find ways to make travel more con- venient," said Flanagan. "Modern PARCS equipment can go a long way towards taking the hassle out of parking at the airport." PARKING GUIDANCE Parking guidance systems (PGS) represent another technology that's gaining popularity at American air- ports. In recent years, systems have been installed in airports across the United States, including at Dallas Fort Worth International Airport and John Wayne Airport outside of Los Angeles. PGS utilizes sensors to monitor whether a parking space is occupied or free and the status of each space is indicated through a series of highly visible lights. If the light is green the space is available, if it's red it's occupied. Other lights can be used to indicate HP, short-term, or other types of parking. Parking guidance is particu- larly beneficial in airport parking because it can significantly reduce the amount of time it takes for a traveler to find an available parking space close to the proper terminal. For travelers who are running late to make a flight, saving five or 10 min- utes by not having to circle driving lanes looking for an open space can mean the difference between making a flight and having to re-book. "Airports are starting to turn to Parking guidance because of the incredible customer service advan- tages a PGS system can offer," said Dale Fowler, director of Indect USA, a provider of parking guidance sys- tems. "By guiding drivers directly to available spaces, they eliminate the need for drivers to search for a parking space, which makes parking much more convenient and safer." Fowler points out that parking guidance systems also offer import- ant benefits to airport parking admin- istrators. By leading drivers directly to open spaces, they help minimize congestion in driving lanes, thus improving safety and reducing the legal liability that can result from accidents. PGS also makes it more likely that drivers will find an avail- able space before giving up and looking for parking elsewhere, which can increase space utilization by 10 to 15 percent. This can mean thousands of dollars in increased parking revenues every day. "It is well known in the industry that large parking structures are effectively full at 85 percent capacity" said Fowler. "The PGS will allow the garage to fill to capacity, thereby providing up to 15 percent more spaces to the airport. The deferred capital costs to build these spaces is enormous and far out- weighs the cost of the system". Finally, PGS systems also provide important administrative benefits. For instance, they collect utilization data that can be used by airport planners to make more informed park- ing management decisions. In addition to helping air- ports better manage their parking assets, the data can also help administra- tors avoid making unneces- sary capital expenditures. PARKING RESERVATION SYSTEMS While parking reservations technology can be found in many airports in Europe and Canada, it is just now gaining traction in the United States. Few things are as frustrating for travel- ers as rushing to a parking garage located adjacent to the terminal they need to get to, only to find that the garage is full. When this happens the traveler has to waste valuable min- utes looking for another garage that does have open spaces. Airports can eliminate this source of frustration by offering flyers parking reserva- tions technology. Parking reservations technology allows travelers to reserve a parking space close to their terminal before they even leave the house. Using a desktop or handheld device, the traveler merely logs onto the sys- tem, selects a parking space, and pays for that space. He or she then drives to the airport, proceeding into Electronic Visual Information Display Systems (EVIDS) Planning & Design | PM & CM | Facilities Management | IT Atlanta | Baltimore | Boston | Charlotte | Chicago | Dallas | Ft. Lauderdale | Nashville | New York | Philadelphia | San Jose aroraengineers . com | Rethinking Infrastructure ® | + Analysis of existing systems (on-site) + Identification of systems requirements, features, enhancements, and budgets + Implementaton of new systems while running existing systems + Preparation of detailed construction documents including drawings, specs, and project requirements + Complete replacement of Public Address Systems + Unified communications systems, integrating visual and audio systems + QC including inter-discipline coordination, peer reviews, and document and calculation checking + Construction admin and on-site inspections + Evaluation of contractor installations and preparation of as-built drawings + Identify/resolve/correct technical issues Parking Guidance Systems utilize sensors to monitor whether a parking space is occupied or free, and the status of each space is indicated through a series of highly visible lights. INDECT USA

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