Airport Business

MAY 2017

The airport professional's source for airport industry news, articles, events, and careers.

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SECURITY May 2017 airportbusiness 45 "We've also incorporated a text to 911 service where the public can text a message directly to our dispatch center," he said. "This service could be especially useful in a situation when speaking isn't possible or prudent like in a shelter in place situation." Orlando does not discuss specific security technology or tools, said Gilliam. "But it is a multilayered approach that utilizes technology, physical infrastructure and human assets in the overall methodology," he said. "Without going into too much detail about our security process- es and technology, I can say that we believe in a layered approach to security. We have invested large sums of money in perimeter surveillance and detection technology, CCTV, communica- tion advancement and improvements, and the use of explosive detection K-9s." The future of airport security is now, said Pedregon. "Every day, changes are being made to expedite the screening process. New technology is being added to screen multiple passen- gers at the same time," he said. "The use of TSA Pre-Check and Global Entry have added to the efficiency." LAX is undergoing a $14 billion construc- tion project that includes an automated people mover that will have connections to light rail, parking structures and a consolidated rental car facility, said Pedregon. "This project will substantially reduce the number of vehicles in the Central Terminal Area. By far, we see the future of airport security as a form of commu- nity-based policing," he said. "Our employees and passengers are the added eyes and ears to our layers of security." Flexibility will be the ongoing challenge because as threats change, so must airports' approach to mitigating those threats and trying to be proactive in our efforts instead or si mply react ive, sa id Gilliam. "Technology will play a significant role, but human factors and elements will always play a vital role in securing our air- ports," he said. "It is expected that there will be increased use of technology not only in the terminals, but at the beginning of the passen- ger ticketing process. "The more we know about the traveling public prior to their visit to the airport the bet- ter we can protect ourselves," he said. "And I think you will see much more security training being offered to all airport employees. Airport employees are our frontline defense against threats to the airport and the more they are trained on what to look for and how to report and respond to threats the safer we will all be."

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