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INDUSTRY NEWS April 2016 airportbusiness 9 Westfield Unveils New Customer Journey at LAX Terminal 2 Westfield invested $78.3 million into the ter- minal and transformed nearly 76,000 square feet, including more than 15,000 square feet of new dining and retail. The upgrade brings together a vibrant design, local restaurants and signature retail, creating a more holistic customer journey. "L.A. is the center of inter- national travel, and this spectacular new ter- minal will help us broaden our global reach even further," Mayor Eric Garcetti said. "With the help of our partners, we have turned this terminal into a beautiful new space — and an expression of our commitment to building the world-class airport our residents and visitors expect and deserve." The new Terminal 2 proj- ects $41 million in annual sales – a 34 percent increase. The number of permanent employees in the terminal is projected to increase by 76 percent. Westfield designed and managed common area improvements, from the floor to the ceiling, and relocated and redesigned an uninspiring, inefficient staircase to become the exciting focal point of the terminal and activated new revenue-generating space. The 20-month redevelopment at Terminal 2 was the terminal's first upgrade in nearly 30 years. Westfield's construction team managed hundreds of projects to keep the 24-hour ter- minal open, maintaining customer service and flight operations during the process. The terrazzo floor, for example, took 10 months and 15 phases to complete all on its own. INTERNATIONAL AIR TRANSPORT ASSOCIATION (IATA) AND AIRPORTS COUNCIL INTERNATIONAL (ACI)… announced Peter Gargiulo will serve as vice chair of the IATA Passenger Facilitation Working Group. L.J. AVIATION… completed construction on its new hangar. MAC AIR GROUP OF MAINE AVIATION CORP... joined the Avfuel network. MILLION AIR DALLAS... added a 2015 Legacy 500 to its Charter/ Management fleet. THE NAPLES AIRPORT AUTHORITY... named Chris Rozansky executive director. NATIONAL AIRLINES... is doubling its service from Orlando to Puerto Rico. ORLANDO INTERNATIONAL AIRPORT (MCO)... broke ground on the start of construction of a new USO Welcome Center. OSHKOSH AIRPORT PRODUCTS LLC... delivered 17 Oshkosh Striker Aircraft Rescue and Fire Fighting (ARFF) vehicles to airports operated by Grupo Aeroportuario Del Pacífico, S.A.B. de C.V (GAP) in Mexico. PHOENIX-MESA GATEWAY AIRPORT... saw passenger activity increased by more than 4 percent in 2015. QANTAS... reported its best ever financial performance in 2015, with a pre-tax profit of $921 million for the six months to Dec. 31, more than double its A$367-million result the previous first half. REGION OF WATERLOO INTERNATIONAL AIRPORT... reported its busiest year on record in 2015: 153,963 passengers traveled through the air- port's Terminal Building, a 5.8 percent increase over 2014.