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DIGITAL PASSENGER EXPERIENCE April 2016 airportbusiness 41 leading the passenger relationships. The new emerging scenario means airports need to better connect with passengers and provide integrated services across various passenger touchpoints. Airports will need to collaborate with airlines, travel agents, business partners and other service providers to provide the next generation of integrated passenger services. Passengers are looking for quality ser- vices at airports that can enable convenient, informed and integrated travel experiences. Currently, passengers have multiple touch- points when booking travel, exchanging cur- rency, securing local transportation, etc. In a true digital airport environment, the passenger will simply have a one-stop-shop service. Many airports across globe are working toward this integrated experience. There is no single sil- ver bullet solution. Each airport has different capabilities infrastructure and needs. The key to success is having the right plan. See more at www.AviationPros.com/12161849 Upadhya has 20 years of IT industry experience in IT strategy, consultng, enterprise architecture and inno- vaton. He has been engaged on strategic and complex programs with global major industries like oil and gas, utlites, airports, ports, mining and smart cites. In his current role as global head of technology architecture and innovaton for the engineering and constructon and mining industry vertcals, Vasuki is responsible for defning solutons for large complex programs and engagements along with shaping up and building next generaton technology solutons. Vasuki Upadhya ABOUT THE AUTHOR CLASSIFIED ADVERTISING AD INDEX Advertser Page # AAAE .......................................................... 7 ADB Airfeld Solutons ............................. 25 Airports Consultants Council ................... 40 American Airlines Credit Union ............... 13 Boyd Group.............................................. 35 Central Alaska Metalworks, Inc. .............. 27 ClearSpan Fabric Structures .................... 39 Daimler Vans USA, LLC ............................. 15 Ford Commercial Truck ........................... 2-3 Hufcor ...................................................... 22 Internatonal Airport GSE Expo .......... 32-33 Internatonal Aviaton Snow Symposium .................................. 43 ISS Facility Services .................................. 31 Lektro ...................................................... 37 Oshkosh Corporaton ............................... 44 Rubbermaid Commercial Products ............................................ 10-11 Schweiss .................................................. 39 Skymark Refuelers ................................... 17 VP Buildings ............................................. 19 Xcēd Aviaton Services ............................. 23 Tie Down Anchors – Any Material Office: 651-379-5557 • Fax: 800-516-4609 Email: mark@anchormfg.com www.anchormfg.com & www.sta-lok.com Reed - Joseph International Company Frighten Birds From Active Runways With The Scare-Away System 8 Ê Ê BIRD AND WILDLIFE CONTROL 800.647.5554 reedjoseph.com Emergency Life Raft $1,510.00 (4-6 man, only 12 lbs.) TSO'd & Non TSO'd Made in the USA SURVIVAL PRODUCTS INC. servicing/sales of aviation/marine life rafts, vests, slides since 1974, manufacturers newly designed emer- gency inflatable four to six man life raft for private aircraft/plea- sure boats; WORLD'S LIGHTEST WEIGHT (only 12 lbs.); WORLD'S SMALLEST PACKAGE (only 4" x 12" x 14"); WORLD'S LEAST EXPENSIVE price (only $1,510). 9 to 13 man, 18 pounds; valise 5" x 12" x 14"; $1,960) NEW!!! FAA TSO Approved Life Rafts. (Type I, II ). BUY/RENT. SURVIVAL PRODUCTS, INC., 5614 S.W. 25 STREET, HOLLYWOOD, FL 33023. 954-966-7329, Fax: 954-966-3584 website: www.survivalproductsinc.com email: sales@survivalproductsinc.com. THE SKY IS THE LIMIT! THE SKY IS THE LIMIT! THE SKY IS THE LIMIT! THE SKY IS THE LIMIT! When you advertise in Airport Business... Contact Michelle Scherer for more information: 800.547.7377 ext. 1314 MScherer@AviationPros.com ADVERTISE HERE Contact Michelle Scherer for advertising information: Phone: 800-547-7377 ext. 1314 E-mail: MScherer@AviationPros.com