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PO Box 803 • 1233 Janesville Ave Fort Atkinson WI 53538 920-563-6388 • 800-547-7377 VOL. 30, NO. 4 Joe Petrie Editor-in-Chief April 2016 airportbusiness 5 W hile stuck on a five-hour delay com- ing back from the ACC/AAAE Airport Planning Design & Construction Show in Salt Lake City, I was sitting at the airport having a bite to eat at the Gordon Biersch Brewery, when a man named Nick sat down next to me and we struck up a conversation. He was on his way to Memphis as part of a lifelong goal to bowl a 200 game or better in all 50 states. He was at 32 in and headed to tick Tennessee, Arkansas and Mississippi off the list. Sometimes he didn't get a 200, so he had to plan another trip. When I asked if it was tiring with all the travel, he simply replied, "nah, it ain't so bad no more." He's right. Airports have changed substantially and are making the travel experience a lot more enjoyable. In the past 30 years, a lot of airports have transformed style and substance. Flights were filled with luxury, then you'd land at an airport with little more than a bathroom and newspaper stand set inside a government built box that at best could be described as DMV-chic. I remember as a child my family would fly out of Mitchell International in Milwaukee and business travel- ers monopolized hulking black coin operated TV chairs that provided the sole entertainment. Now when I fly out of Mitchell, I'm greeted with a free Ping Pong table for anyone ready to play. I get past security and there's a Collectivo stand (my favorite coffee) ready to take my preflight order. Even when I met Nick in the Salt Lake airport I was in the middle of one of the best chicken sandwiches I ever had while down the bar people were enjoying local craft brews. Each day my email inbox overflows with news of new service for airlines, record profits, record passen- ger counts, new terminals opening and new amenities popping up. Airport directors are making bigger plans to expand facilities and find ways to attract even more people to the terminal. Continued steady growth in the national economy is fueling travel across the nation. However, what's also fueling the crush of passengers is the hard work you did to get here by making airports places you want to be. That terminal experience is good for an airport's bottom line and made flying a better experience and built the success we see today. There's still a lot of work to improve our national transportation infrastructure, but things are looking up. Take a moment and enjoy it while you move forward and keep the positive movement. Today's Success a Long Time Coming Building a better airport is making travel more enjoyable and increasing revenues ONLINE EXCLUSIVES f Movement of a Generation With Millennials and Baby Boomers making up a majority of the population, airports are tuning into the needs of these travelers. www.AviationPros.com/12179626 f How Technology will Transform Airports New developments in technology are opti- mizing passenger dwell time and creating ways to drive new revenue. www.AviationPros.com/12172350