MANAGING AIRPORTS TODAY
10 airportbusiness May 2015
With space at a premium in today's
airports, what can be done to build in the
concessions/retail operations passengers
crave and generate the non-aeronautical
revenue airports need?
By Ronnie Garrett
T
om Rossbach of HNTB
has been designing
airport terminals for
35 yea rs — and over
that time he's seen a
lot of changes. A big
one is higher passenger load fac-
tors, an issue that's significant-
ly—and negatively—impacting
today's aging airport terminals.