Airport Business

OCT 2018

The airport professional's source for airport industry news, articles, events, and careers.

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October 2018 airportbusiness 13 SAFETY The challenge with implementing new screening processes and procedures for airport insiders is that the solution can’t be one that slows down the pace of commerce at the airport. The level of access and freedom that employees currently have allows them to remain operational and helps to keep airports running. If a new screening process creates long lines and is time intensive, the whole operation is thrown off. It is also important to note that TSA has been successful in implementing risked-based security and screening processes that have enhanced passenger travel. However, replicating these processes on the employee side has proved to be much more challenging. Unlike employees, travelers have limited access points and only pass through security once before boarding their plane. Employees, on the other hand, encounter dozens of access points depending on the size of the airport. The sheer number of access points makes it difficult to implement a solution that works at every point. Leveraging Innovative Technologies to Keep Pace With airport managers focusing their attention on combating insider threats, there is a need to start leveraging new, innovative technologies that will allow them to implement a screening process that is efficient and doesn’t slow employees down. When deciding which technologies and processes to implement, it is important to keep in mind that there is no one-size-fits-all solution. This is a complicated problem that requires a smart response. With so many products available today, let’s explore five different elements that airport managers should look for when identifying new solutions: 1. Scalable Solutions That Can Be Adapted as Conditions Changes – Screening at every access point, on an ongoing basis, is an impressive commitment to security. However, studies have shown that scalable solutions can be equally as effective. This includes solutions that are designed for pop-up deployment at various locations and times with random, unpredictable screening. When budgets are limited, there are options available that avoid implementing screening procedures that harden every door all the time. To do this successfully, airport managers should look for systems that have the flexibility to be set up and deployed for operations very quickly or installed permanently as conditions change. 2. Leveraging Smart, Automated Solutions to Focus on Priority Tasks – Today, physical employee screening processes rely heavily on two things. First, traditional “TSA-style” x-rays and magnetometers. These processes are expensive and invasive for all employees. Second, random physical pat downs. This is a cheaper solution, however, it generates less overall penetration and is more invasive for selected employees. Regardless of which solution airport managers use, the throughput constraints, labor requirements and impact to employees often make legacy processes difficult, if not impossible, to sustain. As an alternative, airport managers should look for automated systems. They allow guards to focus on higher priority tasks such as quickly responding to likely threats to help screen against insider threats. In addition, these systems help to reduce the element of human error, as guards can focus on resolving specific alarms. 3. Finding Flexible Solutions That Work for Your Airport – Differentiation is an important factor that influences how widely employees will accept a new Today, because of their complexity, airports require several security procedures and screening processes to keep both travelers and employees safe.

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