Airport Business

AUG-SEP 2018

The airport professional's source for airport industry news, articles, events, and careers.

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16 airportbusiness August/September 2018 COMMUNICATIONS blended through a centralized controller. This future of wireless will be a system of converged infrastructure that opens a larger pool of airwaves, creating more lanes for wireless connections with less RF congestion. To prepare for convergence, airports must operate wireless on all sides of the spectrum, leveraging cellular solutions like DAS and small cells, unlicensed networks like Wi-Fi, and shared spectrum like CBRS 3.5 GHz, recently branded as OnGo. CBRS stands for Citizens Broadband Radio Service and is a U.S.-based initiative that dynamically allocates 3.5 GHz spectrum on demand to anyone for their exclusive use. Think of it as another piece of carrier-grade spectrum that we can deploy in airports to deliver coverage and solve the mobile data crunch. A technology called Passpoint is an entry way into convergence that airports should adopt if they haven’t already. Consumers with a Passpoint profile installed on their device can enjoy a converged connection from the moment they enter the airport. Passpoint enables travelers to seamlessly roam between Wi-Fi hotspots and cellular for a truly ubiquitous connected experience that removes the headaches of log-ins, passwords and other frustrations. Passpoint provides an encrypted connection automatically, with no additional software or Virtual Private Network (VPNs) needed. With several IEEE 802.11 security features, the technology transforms the security position of devices connected to hotspots with guaranteed mutual authentication and over-the-air encryption, as well as restricted peer-to-peer traffic, helping to protect sensitive information such as passwords. Additionally, the end-to-end authentication protocols filter out unauthorized users and mobile devices, and protect authenticated mobile devices from connecting to rogue — and potentially unsafe — hotspots. It’s now a wireless world where fast moving technology is shaping travel and aviation. It’s an exciting time, but be mindful of where the industry is headed to ensure world-class connectivity at your airport now and in the future. A flurry of 5G activities will continue over the next 20-plus months, with larger commercial availability hitting in 2020 and post-2020. Security is an incredibly serious matter and if your airport's protocols are in question, contact a third-party expert to review how they can be improved upon. ABOUT THE AUTHOR Scott Ewalt Boingo Scott Ewalt is Boingo's Product Management, Product Development and Customer Experience lead. As Vice President, he is responsible for managing Boingo's commercial wireless product portfolio—including managed Wi-Fi, carrier solutions, managed network services, and data analytics products. This includes overseeing Boingo's "Customer 360" strategy, a data-driven approach to integrating qualitative and quantitative insights to enhance every touchpoint in the customer journey across the company's product porfoolio.

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