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Issue link: http://airportbusiness.epubxp.com/i/618921
INDUSTRY INSIDER December 2015/January 2016 airportbusiness 29 to park their airplane. The whole idea of IS-BAH is to expose people to ideas and concepts and then develop process- es around those. Our people, more often than not, were shaking their heads saying, 'Boy, that makes sense. I never thought of that.' When we talk about human factors and how processes take place, IS-BAH breaks it down to an operational, usable, practical level. WHAT CAN FBOS EXPECT IN THE IS-BAH CERTIFICATION PROCESS? They are going to learn a lot about themselves. They're going to learn about processes they currently have in place that are well positioned and well thought out, and they may learn some things about themselves that they don't like. Those are going to be trying to some organi- zations where the boss wants to do something one way, but it goes against everything that makes sense. If you have people who have a propensity to want to work together as a team they will find IS-BAH certification to be an incredibly useful process that actually pulls people closer together. If you have an organization where that's not the case, they may find it less attractive. But if somebody told you, 'Look, by adopting these principles--that you yourself are going to develop--you can reduce your risk of harm to yourself and coworkers, and the risk of liabil- ity exposure to your employer,' why wouldn't you do it? WHAT ARE SOME OTHER BENEFITS TO IS-BAH CERTIFICATION? In my mind's eye, it is definitely a delineator. It distinguishes an FBO as one that is truly inter- ested in the safety of passengers and aircraft. You can't find an FBO, or any other organization, that doesn't say exactly the same thing. But how do you prove their claims as fact? How are your words congruent with your actions? How does a consumer determine that congruency? One of the ways is IS-BAH. Potential cus- tomers can say, 'Oh, this FBO is IS-BAH. I know that means they put more effort into training and process planning than an FBO that isn't.' That seems to indicate that there might be some congruency between what the FBO says they do and what the consumer will see. AFTER IS-BAH, HOW DO YOU ENSURE SAFETY IS A WAY OF LIFE? Anybody can say they've got great safety procedures, but with IS-BAH, each level becomes progressively more difficult. Level I essentially says, 'Look, we've devel- oped policies and practices that are consistent with the highest international standards.' But as you move up, and as these lev- els become more complicated, as they will with IS-BAH, the question becomes are you living those policies? How do we do that? Many times people are afraid to report error because of consequence. In many instances, when people are given the choice between doing the right thing or looking out after their own self-interests, the latter wins. IS-BAH is based on a non-punitive environ- ment. That doesn't mean there are not penalties for criminal activity, incompetency or negligence. The whole concept of IS-BAO and IS-BAH is to say, 'Look, we want you to report non-compliance. We want to understand non-compliance. You're not going to lose your job if you're non-compliant.' We want to understand why these things are occurring. Do we need more training? Do we need a different kind of training? Are we put- ting the wrong people in the wrong assignments? THE PORT AUTHORITY OF NY & NJ REQUEST FOR PRE-QUALIFICATIONS FOR AIRPORT IDENTITY MANAGEMENT AND CREDENTIALING ISSUANCE SYSTEM Sealed Pre-Qualification responses for the following contract will be accepted at the address indicated below until 2:00 PM on the due date indicated. Send Bids To: The Port Authority of NY NJ, Attn: BID/RFP CUSTODIAN, Procurement Department, 4 World Trade Center, 150 Greenwich Street, 21st Floor, New York, NY 10007. The Port Authority of New York and New Jersey wishes to prequalify firms to receive a Request for Proposals (RFP) for the provision, installation and maintenance of an Identity Management and Credentialing System at LaGuardia Airport, John F. Kennedy Airport, Newark Liberty International Airport, and Stewart International Airport. It is anticipated, but not guaranteed, that the RFP will be issued to prequalified firms in the first quarter of 2016. RFPQ DUE DATE: 12/21/2015 RFPQ#: 44430 is available on-line at http://www.panynj.gov/business- opportunities/bid-proposal-advertisements.html?tabnum=5 . Addenda to the RFPQ, if any, will be posted at this website. Monitor the advertisement on the website to ensure your awareness of any changes. If you have any technical problems accessing the documents online, email us at askforbids@panynj.gov or call us at (212) 435-4600 for assistance. A VALID PHOTO ID IS REQUIRED TO GAIN ACCESS INTO THE BUILDING, IF YOU ARE HAND DELIVERING AND/OR ATTENDING THE BID OPENING. www.aviationpros.com/10017751