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Issue link: http://airportbusiness.epubxp.com/i/618921
FACILITY MAINTENANCE December 2015/January 2016 airportbusiness 23 STEP TWO: THE PREBID MEETING Once the airport facility manager has evaluated each vendor's RFI against set criteria, the next step is to invite qualified vendors to a prebid meeting at the airport. "It is important at that meeting to discuss your expectations in as great of detail as possi- ble," Ashkin says. "Airports operate 24 hours a day. Do you want cleaners on the floor cleaning throughout the day or only at specific times? Do restrooms get cleaned in the morning and at night, or at periodic intervals throughout the day? How often do floors need to be washed and vacuumed? Will the vendor be required to clean the windows as well? The airport facilities man- ager needs to clearly detail what they expect." Because this is also an opportunity for ven- dors to evaluate the airport as a potential client, it is important to take the time to provide them with detailed information about the facility. What is the cleanable square footage? How much traf- fic moves through the airport in a single day? How many restrooms need to be cleaned? What types of flooring must be cared for? Finally, most airports strive to embrace green cleaning, not because it's better for occu- pant health per se, but rather because they are large consumers of cleaning products and as a government entity they have a responsibility to reduce environmental impacts to the community and to save money. Thus Ashkin says it's also important to specifically detail what the airport's requirements are for green cleaning. He adds it's not necessary to reinvent the wheel, and rec- ommends pulling language found in LEED v4 for Building Operations and Maintenance (EB O&M;) to describe the airport's green cleaning requirements. "You can't just say you want a green cleaning program. You need to be specific," Ashkin says. "Use LEED EB O&M; as a reference and ask that the vendor have specific certifications, such as Green Seal 42 or ISSA's CIMS certification. If a contractor has these certifications, they will meet green cleaning needs. Both programs are built around the requirements of LEED EB O&M.;" Finally provide information on how the air- port plans to measure the results of their cleaning efforts. Will the evaluation be based on passenger complaints or quality inspections? "The better job the airport articulates this, the easier it is to get everyone on the same page," Ashkin says. STEP 3: REQUEST FOR PROPOSAL "By the time you get to the selection process, all of your vendors will be prequalified," says Ashkin. "They've all attended a prebid meeting and everyone has had an opportunity to size each other up." LEED EB O&M; V.4 GREEN CLEANING REQUIREMENTS f Purchase sustainable cleaning and hard floor and carpet care products meeting the sustain- ability criteria outlined in IEQ Credit 3.3: Green Cleaning—Purchase of Sustainable Cleaning Products and Materials. f Purchase cleaning equipment meeting the sustainability criteria outlined in IEQ Credit 3.4: Green Cleaning—Sustainable Cleaning Equipment. f Establish standard operating procedures addressing how an effective cleaning and hard floor and carpet maintenance system will be consistently utilized, managed and audited. f Develop strategies for promoting and improving hand hygiene , including both handwashing and the use of alcohol-based waterless hand sanitizers. f Develop guidelines addressing the safe handling and storage of cleaning chemicals used in the building, including a plan for managing hazardous spills or mishandling incidents. f Develop requirements for staffing and training of maintenance personnel appropriate to the needs of the building. Specifically address the training of maintenance personnel in the hazards of use, disposal and recycling of cleaning chemicals, dispensing equipment and packaging. f Provide for collecting occupant feedback and continuous improvement to evaluate new technologies, procedures and processes. f Provide an appropriate staffing plan. f Implement a training of maintenance personnel in the hazards, use, maintenance, disposal and recycling of cleaning chemicals, dispensing equipment and packaging. f Use chemical concentrates with appropriate dilution systems to minimize chemical use wherever possible. f Use sustainable cleaning materials , products, equipment, janitorial paper products and trash bags (including microfiber tools and wipes). f Use sustainable cleaning and hard floor and carpet care products meeting the sustainabil- ity criteria outlined in IEQ Credits 3.3: Green Cleaning—Purchase of Sustainable Cleaning Products and Materials. f Use cleaning equipment meeting the sustainability criteria outlined in IEQ Credit 3.4: Green Cleaning—Sustainable Cleaning Equipment.