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36 airportbusiness November 2015 Isilay Civan says she likes working in the aviation industry because it gives her the opportunity to solve multi-layered, complex problems while developing strategies that balance efficiency with resiliency for sustainable solutions. Her 15 years of international experience spans projects across three continents and includes aviation and most other facility types at all phases of the building life cycle. This gives her a distinct perspective on how to achieve and sustain truly wholesome, high-performance built environ- ments. In her role as firm-wide research and strategic innovation specialist with HOK's consulting group, she is responsible for leading cross-pollination among different industry sectors, conducting research-driven diagnostic and predictive analytics, and developing innovative solutions for strategic portfolio optimization. Civan earned her Bachelor's degree in Architecture, Master's degree in Construction Project Management and two PhDs: one in Facilities Management and the other in Real Estate Development, with a minor in Business—giving her a comprehensive understanding of the entire building spectrum. Currently serving as chair of the Environmental Design Research Association's Certificate of Research Excellence program development committee, Civan is on the editorial board for the International Facility Management Association (IFMA)'s Sustainability "How-to Guides" and was one of the subject matter experts for IFMA's Sustainability Facility Professional (SFP) credential. She served on IFMA's board of directors from 2010 to 2012 and chaired the IFMA Research Committee and Global FM International Workshop Task force during that time. She is an active member of IFMA's Airport Facilities Council (AIRFC). DID YOU KNOW? CIVAN has three first-place medals for running, skiing and team handball, and was recruited for the Turkish national team but chose architecture. DID YOU KNOW? SPAULDING volunteers at Ronald Reagan National Airport as a customer service volunteer once a week. Isilay Civan: Solves Multi-Layered Complex Problems Senior Associate, Specialist HOK Age: 39 Years in Aviation: 8 years Memberships: AIRFC (Airport Facilities Council of IFMA), IFMA, USGBC, EDRA Coordinator of Communications Airport Consultants Council (ACC) Age: 27 Years in Aviation: 3 Memberships: ACC, AAAE Chris Spaulding started flight training during his early university years at a small flight school in Fargo, North Dakota, and it was there that he discovered his passion for aviation. It wasn't until shortly after his sophomore year that he became more involved when he sat down with his faculty advisor, now mentor, who strongly encouraged him to get into an airport student organization and pursue a leadership role. Sometimes, all it takes is a small push to fly … because since then, he has been involved in the airport industry continuously striving to learn more about what it can do to better serve the traveling public. After earning a Bachelor's degree in Airport Management from St. Cloud State University, Spaulding pursued internships in politics in Washington, D.C., and at a general aviation airport in Minnesota. He was also involved in a FAR Part 139 airport operations training course, boot camp style, at the Metropolitan Airports Commission (MAC) for two consecutive summers. He has been living in Washington, D.C., since then and working at the Airport Consultants Council (ACC), managing the organiza- tion's communication platforms. Being at ACC for nearly three years has allowed him to grow and learn more from a diverse group of airport experts. Even more so, he's been passionate on continuing the promotion of aviation to the community by serving as a volunteer on several levels, from providing communi- cations services to different aviation organizations and airports, to volunteering at Ronald Reagan National Airport as a customer service volunteer once a week. Spaulding continues to look for new ways to give back to those who also have a passion for aviation through mentoring and providing staff support for ACC's robust Young Professionals Forum. Chris Spaulding: Aids the Traveling Public