contents
April 2013
Cover Story
12
12 Duluth Terminal
Takes Off
The $78 million wow factor at
Duluth International Airport
By Tim Kern
Managing Airports Today
18 A Time for Aviation
Policy Reform
20
Features
Legal Matters
Special Report
27 Part 13 or
Part 16?
8 Making
Connections
Virtual connections to help
penetrate passenger's digital
cocoons
Business Profile
24 ACI's Bright Future
Determining which makes
sense. Part 6 in a six-part
series
Cyber Security
30 Virtual
Vulnerabilities
7 steps to better cyber
protection
Behind this FBO's growth
Facility Maintenance
22 The Right Tool
for the Job
BIM applications for airports
Fueling/Lineops/Safety
20 Perpetual First
Impressions
Departments
05 Industry News
16 Ground Clutter
17 Tech Bytes
34 New Products
Customer service comes first
4
www.AviationPros.com April 2013
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Aviation reforms must address policy, funding and governance